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Frequently Asked Questions
Find quick answers to popular questions about our pet products and services.
What types of pet accessories do you offer?
We feature a curated range including toys, grooming tools, and daily essentials.
How can I track my order?
Once shipped, use the tracking link sent to your email to monitor delivery.
Do you ship internationally?
Currently, we only deliver within Canada. Enjoy free shipping on all orders!
Can I return or exchange items?
We accept returns or exchanges only in cases of damaged, defective, or incorrect items. If there’s any issue with your order, please contact us within 7 days of delivery with photos or videos of the problem. We’ll work with our supplier to resolve it quickly, either by sending a replacement or issuing a refund.