Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you shop at La boutique des compagnons.

Information We Collect

  • Name, email, phone number, billing/shipping address
  • Payment details (processed securely through WooPayments/Stripe — we never store full credit card information)
  • Order details and communication records

How We Use Your Information

  • To process and deliver your orders
  • To provide customer support
  • To send you updates about your orders and promotions (with your consent)

Sharing of Information

We may share your data with:

  • Payment processors (WooPayments/Stripe) to handle payments securely
  • Suppliers and fulfillment partners (including those in China) to prepare and ship your order
  • Shipping carriers (Canada Post, UPS, FedEx, etc.)

International Transfers

As some of our products are fulfilled from China, your shipping details may be transferred outside Canada for order processing.

Data Retention

We retain order information for as long as required by Canadian law for tax and accounting purposes (normally 7 years).

Your Rights

You may request access, correction, or deletion of your personal data at any time, unless we are required by law to keep it.

Cookies

We use cookies to improve your shopping experience and website performance.